Privacy Policy

Introduction

At UrbanCoreGames, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.

We regularly review and update our privacy practices to ensure they comply with international standards and regulations, including GDPR and CCPA. This policy was last updated on June 15, 2025.

Information We Collect

We collect several types of information from and about users of our website, including:

Personal Data

When you create an account, subscribe to our newsletter, or contact us, we may collect:

• Name and contact information (email address, phone number)
• Username and password
• Profile information and gaming preferences
• Payment information when making purchases (processed securely through third-party payment processors)

Usage Data

We automatically collect certain information about how you interact with our website:

• IP address and device information
• Browser type and version
• Pages visited and time spent on each page
• Referring websites or search terms
• Operating system and network information

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. These technologies help us understand how you use our website and allow us to remember your preferences.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and improving our services: Managing your account, personalizing your experience, and enhancing our website's functionality.
• Communication: Responding to inquiries, providing customer support, and sending notifications about updates or changes to our services.
• Marketing: Sending promotional content, newsletters, and information about new features or games that may interest you (with your consent).
• Analytics and research: Understanding user behavior, optimizing our website performance, and developing new features based on usage patterns.
• Security and fraud prevention: Protecting our website, users, and services against unauthorized access or fraudulent activities.
• Legal obligations: Complying with applicable laws, regulations, or legal processes.

Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

• Service providers: We work with trusted third-party companies that help us operate our website, conduct business, or provide services to you. These partners have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.
• Business transfers: If UrbanCoreGames is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal requirements: We may disclose your information if required by law, governmental request, or when necessary to protect our rights, privacy, safety, or property.
• With your consent: We may share your information with third parties when you have given us explicit permission to do so.

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can ask us to delete your personal information in certain circumstances.
• Restriction: You can request that we limit how we use your data.
• Data portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
• Objection: You can object to our processing of your information in certain circumstances.
• Withdraw consent: If we process your data based on your consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These security measures include:

• Encryption of sensitive data
• Regular security assessments and testing
• Access controls and authentication procedures
• Secure data storage and transmission protocols
• Staff training on data protection and security practices

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continue to enhance our safeguards as technology evolves.

International Data Transfers

UrbanCoreGames operates globally, which means your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer your information internationally, we implement appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy and applicable laws. These safeguards may include data transfer agreements incorporating standard contractual clauses approved by the relevant regulatory authorities.

Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information as soon as possible.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. If we make material changes that significantly affect your rights or how we use your data, we will provide a more prominent notice, such as email notification or a banner on our website.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

We will respond to your inquiry as soon as possible, typically within 30 days.